Troubleshooting
Can't view my Balances, Orders or Trades
Click here to learn how to view your account information
Binance Error Codes
This help doc explains the reasons for errors while inputting orders on Binance.
No notifications or notification sound on Windows 10
Click here to learn how to fix notification issues
Email Authentication Code Not Delivered
This help doc explains how to fix hotmail email delivery issue.
Logged in using wrong Email Address
Click to read what to do when using wrong email address to login
Can't view my KuCoin balance on HyperTrader
Click here to learn how to view your trading balance for Kucoin
Resize Preference does not Save
Click to learn how to fix resize issue
App is uninstalled after Auto Update
This help doc explains how to prevent the app from uninstall while auto-update.
How to Reset 2FA
Article explains how to reset 2FA on HyperTrader